
Download the entire AURA Sponsorship Handbook here
Coverage:
OHIP pays for most emergency and basic medical services. OHIP does not pay for:
• Some alternative medicine (such as naturopathy, acupuncture, chiropractors,
or massage therapy).
• Services that are not medically necessary, like cosmetic surgery.
• Prescription medication or drugs.
• Dental care at a dentist’s office.
• Ambulance services.
How to Apply:
• Apply in person at a ServiceOntario
Centre with a completed registration
form and all necessary original
documents.
• Coverage begins once the
application is approved at
ServiceOntario, and a temporary
paper document will be provided for
use until the Health Card is received
in the mail.
Forms:
• The application form is called
“Registration for Ontario Health
Coverage” (form 0265-82). Available
online at the Ontario Ministry of
Health and Long Term Care website.
Required Documents:
Applicants need to show a document
proving their:
1. Immigration Status:
Use Confirmation of Permanent
Residence Document, received at
the airport upon arrival.
2. Residency:
Use Lease/Rental Agreement.
If permanent housing is not yet
secured, create a ‘Rental/Lease
Agreement’ which includes the
complete address, names of family
members and dates. Include the
contact information and signatures
of the owner(s) and adult ‘renter(s)’.
3. Identity:
Use passport or travel/single journey
document with signature.
If newcomers do not have passports or
signed travel documents, contact AURA.
If you experience problems at a
ServiceOntario related to access,
documentation or clients being
mistakenly denied, ask to speak
with a supervisor.
Supporting Documents:
• It is sometimes difficult for resettled
refugees to produce all the
documents ServiceOntario wants
to see.
• Government-run ServiceOntario
Centres have the ability to use
discretion in accepting documents.
Private ServiceOntario Centres do
not. If you are lacking documents
or have to use the same document
twice, make sure you go to a
government-run office (in Toronto
there are only two – 777 Bay St.
and 47 Sheppard Ave. E.).
• Although they cannot be accepted
directly, bank statements, debit
cards, library cards, and letters
received by mail can help support
the documents presented.
• Sponsors may have to explain and
advocate on the applicant’s behalf.
If you have problems, ask to speak
with a supervisor.
• The legislation corresponding to the 3-month wait period can be found in regulation 552 of Ontario’s Health Insurance Act (6.2 and 6.3) available online at Ontario e-Laws: http://www.health.gov.on.ca/en/public/programs/ohip/
• Use this link to find services: ServiceOntario Office Locator